Privacy Policy

Effective Date: May 13, 2026

Welcome to Zuper LED (“Company”, “Zuper LED”, “we”, “our”, or “us”). Your privacy is important to us, and we are committed to protecting your personal information while maintaining transparency regarding how your data is collected, used, stored, and protected.

This Privacy Policy explains how Zuper LED collects, uses, processes, discloses, and safeguards information when you visit our website, submit enquiries, interact with our services, or communicate with us through digital platforms.

By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy.

1. About Zuper LED

Zuper LED provides LED display solutions including indoor LED displays, outdoor LED displays, rental LED solutions, sports LED displays, transparent mesh LED systems, DOOH advertising displays, and related digital display technologies for commercial, institutional, government, entertainment, and industrial applications.

2. Information We Collect

We may collect personal, technical, and operational information when you interact with our website or services.

A. Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Company / Organization Name
  • City / Location Information
  • Project Requirements
  • Service Enquiry Information
  • Support Request Details
  • Uploaded Files or Attachments
  • Communication Preferences

B. Technical & Usage Information

  • IP Address
  • Browser Type & Version
  • Device Information
  • Operating System
  • Referral URLs
  • Pages Visited
  • Website Interaction Data
  • Session Duration
  • Date & Time of Access
  • Clickstream & Analytics Data

C. Cookies & Tracking Technologies

We may use cookies, analytics tools, tracking pixels, session storage, and performance monitoring technologies to improve website functionality and user experience.

3. How We Use Your Information

Service & Business Operations

  • Responding to enquiries and contact requests
  • Providing quotations and consultations
  • Managing projects and installations
  • Delivering technical support services
  • Processing business communications

Website & Performance Improvements

  • Improving website performance and usability
  • Understanding visitor behavior and engagement
  • Optimizing content and navigation
  • Monitoring website functionality and security

Marketing & Communication

  • Sending project updates and responses
  • Sharing promotional or informational content
  • Communicating new services or offerings
  • Conducting customer feedback analysis

Users may opt out of marketing communication at any time.

Security & Legal Compliance

  • Detecting fraud, abuse, or unauthorized activity
  • Protecting website infrastructure and systems
  • Complying with legal obligations and regulations
  • Enforcing company policies and agreements

4. Legal Basis for Processing Information

Depending on applicable laws, we process information based on user consent, contractual necessity, legitimate business interests, compliance with legal obligations, and security requirements.

5. Information Sharing & Disclosure

Zuper LED does not sell, rent, or trade personal information to third parties.

We may share information with internal teams, service providers, technical partners, analytics providers, communication platforms, or legal authorities when required by law.

All third-party providers are required to maintain appropriate confidentiality and security standards.

6. Data Retention

We retain personal information only for as long as necessary to fulfill business operations, provide services, maintain legal compliance, resolve disputes, and enforce agreements.

7. Data Security

Zuper LED implements appropriate technical, administrative, and organizational security measures to protect information against unauthorized access, misuse, theft, loss, or disclosure.

  • SSL Encryption
  • Access Controls
  • Firewall Protection
  • Secure Hosting Infrastructure
  • Authentication Systems
  • Internal Security Monitoring

However, no internet-based system can guarantee complete security.

8. International Data Transfers

Information may be processed or stored outside your country where service providers or infrastructure partners operate. Reasonable measures are taken to maintain data protection standards during such transfers.

9. User Rights & Choices

  • Access personal information
  • Correct inaccurate information
  • Request deletion of information
  • Restrict or object to data processing
  • Withdraw marketing consent
  • Request data portability where applicable

10. Third-Party Websites & Links

Our website may contain links to third-party websites or external services. Zuper LED is not responsible for third-party privacy practices, policies, or content.

11. Children’s Privacy

Our services are not directed toward children under 13 years of age. We do not knowingly collect personal information from children.

12. Website Analytics & Performance Tools

We may use analytics and monitoring tools to understand traffic, improve performance, optimize user experience, and enhance website functionality.

13. Marketing Communications

Users may unsubscribe or opt out of promotional communications at any time through official communication channels.

14. Intellectual Property & Website Content

All website content including text, graphics, product information, logos, media, and documentation belongs to Zuper LED unless otherwise stated and is protected under applicable intellectual property laws.

15. Changes to This Privacy Policy

Zuper LED reserves the right to update or modify this Privacy Policy at any time without prior notice. Updated versions become effective immediately upon publication.

16. Contact Information

Zuper LED
Email: hello@zuperled.com
Website: https://zuperled.com

17. Consent

By accessing or using the Zuper LED website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

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